Insight Notes does not use email to transfer your notes. Regular email is not secure. Your notes are confidential and they require a higher level of care. To maintain legal compliance we don't use regular email to transfer your notes. The use of third-party external drives or other cloud backup services may not be HIPAA compliant.
If you choose to subscribe to Insight Notes' secure backup and encrypted exporting service, you can locally encrypt and export notes any time you have an internet connection. Here's what happens behind the scenes:
- Insight Notes copies the notes you've selected and prompts you to assign a unique download code to the export file.
- Insight Notes then sends an email to the recipient that includes a unique and temporary download link.
- Once your recipient clicks on the link, the recipient is brought to a webpage on our server where he/she is prompted to enter the download code (that you have communicated separately).
The recipient sees a webpage that looks like this:
If the download code is correct, our servers decrypt the file into memory and send the contents via secure connection to the recipient, who receives the exported notes as an ordinary .zip file. All of your notes arrive organized by date and in universally recognizable PDF file format.
Following transmission of the file, the decrypted file is automatically overwritten by our servers. The originals will, of course, remain on your iPad and in your backup.