We take the confidentiality of your notes very seriously. This confidentiality is the cornerstone of professional practice, and it is something that we do not want to disturb. Your notes are yours and yours alone. We have absolutely no access to the contents of your notes. Your notes are encrypted and inaccessible to us, too.
If you use the secure backup service, your notes are encrypted before they are sent to our secure servers. This means that when they arrive at our backup server, the notes are encrypted and we have absolutely no way to read the contents of your notes. Your encryption code, which is necessary to decrypt and read your notes, is known only to you.
We have taken extraordinary precautions to protect our server, and our server itself is regularly backed up and the backups are stored offsite for extra redundancy. In the unlikely event that our server is ever breached, your notes will be encrypted and unreadable to any intruder, just as they are to us.