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Frequently Asked Questions



Cost and Compatibility:
  1. How much does Insight Notes cost?
  2. Can I use a business credit card to purchase Insight Notes?
  3. Is Insight Notes PC/Windows compatible?
  4. Is Insight Notes Available for Android OS?
Secure Backup and Encrypted Exporting Service Subscription Questions:
  1. Do I need the backup and encrypted exporting subscription to use Insight Notes?
  2. Why is there a cost to the backup and encrypted exporting service?
  3. How do I cancel my Insight Notes backup and encrypted exporting subscription?
  4. Does the optional backup and encrypted exporting service use iCloud?
  5. Can I use the same Insight Notes backup subscription with multiple iPads?
  6. I'm interested in the secure backup and encrypted exporting subscription, but is 2GB enough space?
  7. Can I easily export my notes from Insight Notes?
  8. What are the file size limitations on exported notes?
  9. Can I use my email to send my notes to myself from Insight Notes?
  10. Does Insight Notes' technical staff  have access to the contents of my notes?


Printing Questions:
  1. Can I print from Insight Notes?
  2. When I print I receive the message, "No AirPrint Printers Found."  What does this mean?

Questions about Forms:
  1. Does Insight Notes allow users to use forms?
  2. Can I import a form I currently use in my practice?

Miscellaneous Questions:
  1. Will using Insight Notes make me into a HIPAA "Covered Entity?"
  2. What is an "encryption code," and how is it different than a "password?"
  3. If I delete Insight Notes from my iPad or I have to do a restore of my iPad, what happens to my notes?
  4. I already use an EHR or practice-management system.  Does Insight Notes work with my existing system?
  5. Should I use a stylus for writing?
  6. Do I have to "complete" my notes?